Aging Well System Specialist
Primary Responsibilities
- To ensure the smooth operation of the Aging Well programs
- Supervise Homemaking and Chore Providers
Agency Expectations
- Adhere to Agency policies and procedures.
- Acts as a role model within and outside the Agency.
- Provide friendly, responsive service to the public, community organizations and to those we serve.
- With a respectful and positive attitude, work with low-income individuals and families with diverse backgrounds.
- Support, develop and maintain productive relationships required to carry out job activities.
- Demonstrate flexible and efficient time management.
- Maintain the security and confidentiality of all records and interpersonal interactions.
- Serve as an advocate.
- Work effectively and cooperatively with community partners and co-workers.
- Participate in Agency-wide and program events.
Qualifications
Minimum
- Associates degree or related work experience
- General knowledge of Aging Well Programs and knowledge of DHS Homemaking and Chore standards.
- 1-3 years of clerical experience
- Thorough knowledge of Microsoft Office applications
- Knowledge of filing and other standard general office procedures
- Excellent communication skills; verbal and written
- Ability to work with the public
- Proof of valid driver’s license and current/adequate vehicle insurance coverage
Preferred
- Demonstrated understanding of diverse backgrounds and cultures
Manages the following positions:
Homemaking & Chore Provider; Lead Chore Maintenance Provider
Essential Functions
- Responsible for the overall management of the Home Care and Repair Program.
- Implements support services for maintaining the recruitment, application and enrollment system throughout the year.
- Monitor, review, evaluate and interpret client records and other vital service data to prepare necessary reports.
- Schedule and monitor the progress of all jobs.
- Identify community resources and link clients to appropriate resources when needed.
- Record all incident reports and follow up when necessary. Report all information to supervisor on matters concerning vulnerable adult.
- Train new staff and monitor staff continued education.
- Responsible for developing and maintaining various vehicles for communicating with staff, clients and the public.
- Participate in outreach efforts i.e. expos, fairs and aging well events.
- Keep immediate supervisor informed of all problems, unusual or extraordinary matters of significance coming to his/her attention, so that prompt corrective action can be taken as needed.
- Complete purchase orders and submit timely reports for client invoicing.
- Assisting homemaking and chore providers with projects as needed.
- Manage the program safety policies, procedures and trainings.
- All other duties as assigned by supervisor.
Americans with Disabilities Act
Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; each with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or or smell.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Other Information
Position opened until filled.
WCMCA IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER
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For questions regarding job openings and/or the online job application processes, please contact:
Danie St. John
Director of Administration
218-685-7057
danies@wcmca.org
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